Privacy Policy

OBJECTIVE

The purpose of this Privacy Policy ("Policy") is to provide for detailed guidelines and practices to collect, protect and maintain the privacy of personal information.

This Policy describes how Fytomax Nutrition Private Limited ("Fytomax", "Company", "we", "our", or "us") collects, uses, stores, processes, and protects information provided by users accessing or interacting with this website ("Website").

This Policy has been prepared taking guidance from established industry privacy frameworks and is intended to align with applicable Indian laws, including:

• Digital Personal Data Protection Act 2023 India
• Information Technology Act 2000 India
• applicable rules and regulatory requirements thereunder.

SCOPE

This Policy applies to all the employees of FNPL, users accessing the website, and the third parties including contractors, vendors, interns, associates, customers and business partners ("Third Parties") who have access to personal information collected or processed by FNPL, and/or who access, provide, collect, or process personal information in connection with FNPL's business operations. FNPL is committed to compliance with applicable law on privacy of data and information.

By voluntarily submitting information through the Website, you consent to the collection and processing of such information in accordance with this Policy and applicable law.

1. INFORMATION WE COLLECT

We may collect the following categories of information:

a) Personal Information

Information voluntarily provided by users, including:

• Name
• Email address
• Phone number
• Company/organization details
• Designation
• Address
• Information submitted through inquiry, contact, or business forms

b) Business Information

Where applicable, we may collect:

• Product inquiries
• Business requirements
• Distributor/dealer inquiries
• Procurement or partnership-related information

2. PURPOSE OF COLLECTION AND USE

Information collected by Fytomax may be used for the following purposes:

• Responding to inquiries and communications
• Providing information regarding products and services
• Managing business relationships and commercial interactions
• Processing distributor or partnership requests
• Improving Website functionality, performance, and user experience
• Internal business administration and record keeping
• Compliance with applicable legal and regulatory obligations
• Protection of legal rights and legitimate business interests

We shall process information only for lawful and legitimate purposes connected with our business activities.

3. CONSENT

By submitting information through the Website, you consent to the collection and processing of such information in accordance with this Policy.

Where required under applicable law, separate consent mechanisms may be implemented.

Users may withdraw consent at any time by contacting us using the details provided below, subject to applicable legal, contractual, or operational requirements.

4. SHARING AND DISCLOSURE OF INFORMATION

Fytomax does not sell personal information.

Information may be shared or disclosed:

• with affiliates, group companies, advisors, consultants, or service providers on a need-to-know basis;
• where required by applicable law, regulatory authority, court order, or governmental direction;
• for protection of legal rights, claims, or interests of the Company;
• in connection with business restructuring, merger, acquisition, or transfer of assets.

Any such sharing shall be subject to appropriate confidentiality and security safeguards, where applicable.

5. DATA RETENTION

Information shall be retained only for as long as necessary:

• for the purposes stated in this Policy;
• for legitimate business or operational requirements;
• for compliance with applicable legal obligations;
• for enforcement, dispute resolution, or audit purposes.

Upon expiry of the applicable retention period, information may be securely deleted, anonymized, or archived in accordance with internal policies and applicable law.

6. DATA SECURITY

Fytomax implements reasonable technical and organizational measures to safeguard information against unauthorized access, misuse, disclosure, alteration, or destruction, we store your data on secure server.

FNPL implements reasonable technical and organizational measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via email or telephone.

7. THIRD-PARTY LINKS

The Website may contain links to external or third-party websites for convenience or informational purposes.

Fytomax shall not be responsible for the privacy practices, content, security, or policies of such third-party websites. Users are encouraged to independently review the privacy policies of external websites before providing any information.

8. GOOGLE ANALYTICS

The website use Google Analytics to collect anonymised data from website visitors to learn how visitors use different sections of Fytomax's online presence. The data collected is anonymous and cannot be traced back to individual visitors. Google may collect data about your use of the website as described in Google's policies. You can read more at www.google.com/policies/privacy/partners. You can opt out of Google Analytics by installing the browser plugin provided by Google.

9. USER RIGHTS

Subject to applicable law, users may have the right to:

• request access to personal information;
• seek correction or updating of inaccurate information;
• withdraw consent where processing is based on consent;
• request deletion of information, subject to legal or operational requirements.

Requests may be submitted using the contact details provided below.

It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.

10. CHILDREN'S PRIVACY

The Website is intended for business and commercial interactions and is not directed toward children.

Fytomax does not knowingly collect personal information from children.

11. INTELLECTUAL PROPERTY

All content available on the Website, including text, graphics, logos, trademarks, product descriptions, technical information, images, and materials, is owned by or licensed to Fytomax and is protected under applicable intellectual property laws.

No content from the Website may be copied, reproduced, distributed, modified, republished, or commercially exploited without prior written permission from Fytomax.

12. DISCLAIMER

Information provided on the Website is for general informational and business purposes only.

While reasonable efforts are made to ensure accuracy, Fytomax makes no warranties or representations regarding the completeness, reliability, suitability, or accuracy of information on the Website.

Product-related information, specifications, and descriptions are subject to change without notice and may vary depending on batch, application, storage, or usage conditions.

Nothing contained on the Website shall be construed as medical, nutritional, or professional advice.

13. LIMITATION OF LIABILITY

To the maximum extent permitted under applicable law, Fytomax shall not be liable for:

• any direct, indirect, incidental, consequential, or special damages arising from use of the Website;
• interruptions, delays, errors, or unavailability of the Website;
• unauthorized access to or alteration of transmitted information;
• reliance placed on information available on the Website.

14. CHANGES TO THIS POLICY

Fytomax reserves the right to modify, update, or revise this Policy at any time without prior notice.

Updated versions shall become effective upon publication on the Website. Users are encouraged to periodically review this Policy.

15. CONTACT / GRIEVANCE DETAILS

For any questions, requests, or grievances relating to this Policy or processing of information, please contact:

16. GOVERNING LAW AND JURISDICTION

This Policy shall be governed by and construed in accordance with the laws of India.

Any disputes arising in relation to this Policy shall be subject to the Chh. Sambhaji Nagar jurisdiction.

17. GENERAL

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.